Dear Customers, we inform you that, according to the Consumer Protection Act (Službeni glasnik RS, br. 62/2014), purchases through our web site www.booking.dentist are considered distance selling.
The law of distance selling establishes the right of a customer who is considered a consumer (a natural person who purchases a product for the purpose of solving his or her individual needs and not for the purpose of carrying out a professional activity) to terminate the contract within 14 days from the date of his reservation of the service submitted. When waived, the buyer may, but he / she does not have to state the reasons for doing it.
Form / Declaration of Withdrawal produces legal effect from the day it was sent to the trader.
Form / Declaration of Withdrawal can be downloaded here.
In case of termination of the contract, the consumer is entitled to a refund of money or in exchange for another product. The price is returned to the buyer upon receipt of the product, and after it is determined that the product is undamaged.
The buyer is not obligated to use the service, but not later than 14 days after the date of the cancellation. Upon expiration of 14 days from the date of the cancellation, the service can no longer be repaid.